WEBSITE FAQ

When did CoinFaucet.IO start?
A
CoinFaucet.IO (formerly FreeRipple.com) has been established and officially launched in October 2017. We worked on the site for a long time prior to launching it.
How do I get paid from the site?
A
You get paid in Ripple (XRP). Ripple is a Crpyto Currency just like Bitcoin and Ethereum are Crpyto Currencies. You will get paid to a Ripple wallet.
Where can I get a Ripple wallet?
A
You can get a Ripple wallet in many places. We do recommend to get a wallet from Rippex.net - please note Ripple requires you to fund a wallet for the first use with 20 XRP which is non-refundable! If you wish to get a wallet without having to fund it with 20 XRP you can use a Free Gateway wallet from gateways such as Bittrex, Poloniex, Bitfinex and more.
What's the difference between a personal and a gateway wallet?
A
If you create a wallet via Rippex.net for instance - the wallet is yours, you can even save it offline and access it whenever you wish. The con is to fund it with 20 XRP but this is only done once, and once done the wallet is permanently yours. A gateway wallet on the other hand allows you to get paid in Ripple without having to fund the wallet with 20 XRP but you are relying on a 3rd party (the gateway) to keep your funds, and if that gateway closes or introduces new regulations you will be affected, so the choice is yours.
Are withdrawals processed instantly?
A
Normally, for most members withdrawals will be processed instantly. However, in order to protect our site from fraudulent activity a withdrawal can be held by our security system. If this happens and you genuinely believe this is wrong - then please send us a Direct Message via Twitter and we would be happy to assist.
What is the minimum withdrawal amount?
A
The minimum is 5 XRP. You can withdraw it either to a funded ripple wallet (with 20 XRP or more), or alternatively, to a wallet that uses a Destination Tag that will not require you to fund the wallet first.
Can I use destination tag for withdrawals?
A
Yes, you can use a Destination Tag when making a withdrawal. Please make sure you fill out that field if you make a withdrawal, because otherwise the funds withdrawn can get lost!
Can I have more than 1 account?
A
Generally no, and we block such attempts. The only exception is if you forgot your account details and genuinely wishes to start all over again.
How do I contact you?
A
Please use our Twitter account. You can easily find our Twitter logo in our site.
I see a "FAILED" status when I made a withdrawal, what does it mean? And what would happen?
A
A "FAILED" status could mainly show up because you either provided invalid withdrawal details (e.g. non-existing wallet) or more rarely - sometimes some Crypto transfers failed especially when these are non-Bitcoin transfers then they are not 100% reliable. If you see this status then it would expire within 24 hours and the funds will return to your account, and then you would be able to make another attempt to withdraw.
Can I get a valid roll with a result great than 10,000 or this is invalid?
A
A valid result must be 0-10000 only. Any other result is invalid. We do place a security feature in our site using an invisible Captcha. If you don't pass that Captcha then you are likely to receive an invalid result. This is done for seucrity purposes. If you are genuinely unable to pass the Captcha then we suggest you Google search "how to pass Captcha" for tips how to do it as you might need to do so with any other site using Captcha services.



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